Privacy Policy

Introduction

PawFile ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform.

1. Information We Collect

We collect information you provide directly to us, including:

• Your name and email address when you register
• Pet profile information you choose to enter
• Photos you upload to the platform
• Messages sent between users on the platform
• Feedback and communications you send to us

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you sharing links and notifications
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Protect against fraudulent or illegal activity

3. Information Sharing

We do not sell your personal information to third parties. We only share your information in the following circumstances:

• With other users when you choose to share a PawFile
• With trusted account holders you have authorised
• When required by law or to protect our legal rights
• With service providers who assist in our operations

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We take reasonable measures to protect your information from unauthorised access, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Photos and Media

Photos you upload are stored securely and are only accessible to users you explicitly share your PawFile with. You retain ownership of all photos and content you upload.

6. Sharing Links

When you create a sharing link, the recipient can access the information you have selected to share. You can revoke access at any time through your Share History settings.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Withdraw consent for data processing at any time

8. Children's Privacy

PawFile is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through the platform's What's New page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Contact Us page.